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Questions

What we are asked.

And if Custoce disappears, or is hacked?

Custoce is centralised for the service, but the proof is anchored for the duration: the imprint of every deed lives in an unalterable public register, independent of us, and no secret is left in your charge.

Is it technical? My family won't understand a thing.

Nothing to understand, nothing to keep safe. For you, it is a vault and a deed, in an application, with an interlocutor. The technology stays invisible; that is the whole point.

Don't the great brands already do this?

They prove the watch is authentic. Custoce proves it is yours, and can repair that in case of lost access, theft, succession or dispute. Custoce is neutral: it holds for every brand, not just one.

Is it a legal title of ownership?

Custoce is a register of reference: its strength comes from adoption and traceability, like a de facto land registry. It establishes and hands on ownership verifiably; it does not substitute for a court decision.

How much does it cost the owner?

Nothing to pay: when you buy a piece from an accredited professional, the vault is folded into the price. You leave with your watch and its vault, with no supplement to settle.

What happens when I resell or bequeath the piece?

Custody passes from vault to vault, at your invitation: the new owner receives the deed itself and the piece's whole lineage. Nothing is recorded until they have confirmed receipt.

What happens if something goes wrong: theft, dispute, lost access?

The register is made for hard days as much as for good ones. A piece reported stolen or contested is frozen at once: it can no longer change hands until the situation is cleared up. Lost access is recovered through the recovery sleeve, set aside when the vault is opened. And a succession, prepared or not, is handled by people, with the checks it calls for. A house answers for your possessions, not an algorithm.

As a jeweller, what does it ask of me?

A meeting, a demonstration on a piece, the accreditation of your maison. Issuing then happens from your workshop, in a few minutes per piece, with nothing to develop.

Write to us

A question that is not here?

Write to us. A person at the house reads it, and replies to the address you leave.

Someone from the house reads and replies. Never a mailing list.

Glass facades in evening light

Write to us

A meeting, a demonstration on a piece, a question of succession: the house will answer you.

Write to the house